INTERACTIVE TOOL

Cascade Builder

Start with a one-line happy story, then draft your Strategy Choice Cascade in seven guided questions. Each one comes with sentence starters, a quality check and an example, so you write a real answer instead of a slogan.

You finish with a full cascade, the conditions that would have to be true for it to work, and a short account of what winning looks like. Email it to yourself and take it to your team.

If you are new to the method, read the Playing to Win page first.

Try it yourself

Write your own cascade

Complete your cascade, one stage at a time. Each comes with a sentence starter, a short test of what good looks like, and a live example. You'll finish with a first draft to take to your team.

Start here

What is our happy story?

Roger Martin starts here. Write one sentence naming a move you could make and the prize that follows. It does not have to be true yet. It has to be attractive enough that your team wants to find out.

"If we [the move you could make], we can [the prize that follows]."
What good looks like
One sentence, and conditional. A move, then a prize.
The gap between the results you get and the results you want closes inside it.
You could list the choices needed to make it real, even though you have not made them yet.
One of Martin's own

"If we shift our focus for older women to women between 25 and 49 fighting the first signs of aging, we can build a giant brand."

Next
Step 1 of 7

What is our winning aspiration?

One sentence that names what winning means for you and who you win with. Purpose first, numbers second. Use the suggested format or design your own.

"To be the most trusted [what you do] for [the customers you serve], and to [the prize that proves it]."
What good looks like
It names winning. "Serve our customers well" is a purpose; "be the customer's favourite for food on the go" is an aspiration.
It's about your customers and your market, with the financial result as the proof.
A new joiner could repeat it after hearing it once.
How Olay did it

Lead the North American skincare market, reach $1 billion in sales and rank among the global market leaders. A revived Olay would make skincare a pillar of P&G's beauty business alongside hair care.

Next
Step 2 of 7

Where will we play?

Choose your battlefield across five fields: geographies, customer segments, channels, product categories, and your stage of the value chain. What you rule out matters just as much.

"We'll compete in [markets and segments], through [channels], with [products or services]. We won't compete in [what you're ruling out]."
What good looks like
It covers the five fields, or says plainly why one doesn't apply.
It rules something out. A choice that excludes nothing is a wish.
It's narrow enough to sharpen next quarter's decisions.
How Tesco did it

Tesco sells food in the UK and Ireland through large stores, Express shops and online, and from 2018 through Booker's wholesale business. It sold its businesses in South Korea, Turkey, Thailand, Malaysia and Poland and side ventures such as Blinkbox, Giraffe and Dobbies, but kept Central Europe.

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Next
Step 3 of 7

How will we win there?

There are two routes: lower cost or differentiation. Pick one deliberately, then write it from your customer's point of view.

"Our chosen customers will pick us because [the reason], and rivals can't easily match it because [why]."
What good looks like
You can say which route you've chosen: lower cost or differentiation.
It answers "why would they pick us?" in the customer's words.
It only works with your where to play. If it would work anywhere, it's too vague.
How Greggs did it

Greggs sells freshly baked savouries, sandwiches and coffee at prices the big chains struggle to match. It can do this because it makes and delivers its own food.

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Next
Step 4 of 7

What capabilities must we have?

The few things you must be excellent at for the first three stages to be possible. Aim for three to five that reinforce each other.

"To deliver this we must be excellent at [capability one], [capability two] and [capability three]."
What good looks like
Three to five, and each one supports the others.
You're honest about which you have today and which you must build.
A rival could copy one. The test is whether they could copy the set.
How Lego did it

Designers build new sets from a smaller shared palette of parts, and the company delivers retailer orders on time. After outsourcing some moulding to Flextronics, Lego ended the deal in 2008 and took moulding back in-house as a core skill.

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Next
Step 5 of 7

What management systems do we need?

The measures, rhythms and incentives that make the choices stick.

"We'll measure [the metrics that match the new choices], review them [how often, in which forum], and change [structures or incentives] so the strategy holds."
What good looks like
The metrics measure the new choices rather than the old ones.
There's a named review rhythm: who looks at what, and when.
Incentives point the same way as the strategy.
How Microsoft did it

In April 2015 Microsoft set a public target of a $20 billion annual run rate in commercial cloud revenue by its 2018 financial year, and passed it in October 2017. From July 2017 salespeople were paid on customers' use of Azure, and Nadella rebuilt the culture around Carol Dweck's growth mindset.

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Next
Step 6 of 7

What would have to be true?

Now reverse the test. For your cascade to work, what must be true about your customers, your competitors, and your own capabilities and costs? Write conditions you could go and check.

Customers and market
Competitors
Capabilities and cost
What good looks like
Each condition is testable. You could interview, pilot or price it.
The one you'd bet against is the one to test first.
How Burberry did it

Younger wealthy customers will value British heritage and buy online. Most luxury houses will hold back from digital long enough for Burberry to build a lead. Burberry can pay for its own stores and licence buy-backs out of its own cash flow, even in a downturn.

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Next
Step 7 of 7

What does winning look like?

The world three years from now, as if the conditions came true. Past tense, one customer behaviour, one number. This is the outcome, written with the choices already made, so it is a different thing from the happy story you began with.

"It's [a date three years out]. [What your customers now do]. [What the numbers show]."
What good looks like
It's written as if it has already happened.
It names a change in customer behaviour and a number that proves it.
How Greggs did it

It's 2019. Commuters treat Greggs as the place for a cheap, hot breakfast, and new customers come in for the vegan sausage roll. Underlying first-half profit is up 58% on the year before.

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Your cascade

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Thinking about running this with your team?

I facilitate Playing to Win processes for executive boards and leadership teams. I bring the method, the questions and the pace. Your team makes the choices and owns them afterwards.

Playing to Win, the Strategy Choice Cascade and the Strategic Choice Structuring Process are the work of A.G. Lafley and Roger L. Martin. This page describes their method and how I use it.