When emotions are high, often the best approach is to sleep on it.
Several leaders I've worked with have written emails in the heat of the moment, and left them as unsent drafts overnight. By morning, perspectives have changed and more rational approaches come to light - leading to a redrafted email, or even better, a positive conversation.
My quick diagnostic aims to provide a clear snapshot of how your team is doing across the ten factors that matter most for high performance.
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